Privacy Policy — Velvet Spins
Last updated: 25 February 2026
This Privacy Policy explains how Velvet Spins, accessible at https://velvet-spins.online, collects, uses, stores and protects personal information of users located in Australia. By accessing or using the website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of personal information, depending on how you use the website and services.
- Full name and date of birth
- Email address and phone number
- Residential address
- Account login details
- Transaction history and payment-related information
- IP address, device information and browser type
- Website usage data, including pages visited and session duration
Some information is provided directly by you during registration, while other data is collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use personal information to operate the website and provide services in a secure and reliable way.
- Create and manage user accounts
- Process deposits and withdrawals
- Verify identity and prevent fraud
- Provide customer support
- Improve website functionality and user experience
- Send promotional communications where consent has been given
- Comply with applicable legal and regulatory obligations
3. Cookies and Tracking Technologies
Velvet Spins uses cookies and similar technologies to ensure proper website performance, analyse traffic and user behaviour, and personalise content and promotions. You can manage or disable cookies through your browser settings, although some website features may not function correctly if cookies are disabled.
4. Disclosure of Personal Information
We may share personal information with trusted third parties where it is necessary to provide services or meet legal requirements.
- Hosting and IT service providers
- Payment processing partners
- Analytics and fraud prevention services
- Government or regulatory authorities when required by law
We do not sell personal information to third parties.
5. Data Retention
Personal information is retained only for as long as necessary to fulfil operational, legal and regulatory requirements. Once no longer required, data is securely deleted or anonymised.
6. Data Security
We implement appropriate technical and organisational measures to protect personal information, including encrypted connections (SSL technology), secure server environments, and access controls and monitoring systems. While we take reasonable precautions, no online system can guarantee absolute security.
7. Your Rights (Australia)
Under applicable Australian privacy laws, including the Privacy Act 1988 (Cth), you may have the right to request access to your personal information, request correction of inaccurate data, withdraw consent where applicable, and lodge a complaint about how your data is handled.
Privacy-related enquiries can be directed to: [email protected]
8. Third-Party Links
The website may contain links to external sites. Velvet Spins is not responsible for the privacy practices of third-party websites.
9. Changes to This Policy
Velvet Spins reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised date.